Payment is made at the end of a Fizz Kidz party after our party hosts have counted the number of guest that attended the party. Payment must be made for a minimum of 12 guests. All guests who participate in the creation making process during a party need to be paid for. Children who are in the room however not making creations (such as little siblings) will not be charged for. Cash or card payment method are suitable and will be facilitated by Fizz Kidz party hosts. If payment cannot be made via cash or card, an EFT to the Fizz Kidz account can be processed on the day before leaving the venue.
Party Cancellation Policy
While we would much prefer to not charge for a service that has not been received, please understand that a cancelled party would have otherwise been taken by another customer.
A cancelled or rescheduled event may incur the following fees:
$150.00 if cancelled or rescheduled within 3 weeks of the event.
$300.00 if cancelled or rescheduled within 2 weeks of the event.
$450.00 if cancelled or rescheduled within 1 week of the event.
Holiday program payment
Payment for holiday programs can be made prior to drop-off via the Fizz Kidz website. Otherwise payment must be processed upon drop-off via cash or card. If payment cannot be made via cash or card, an EFT to the Fizz Kidz account can be processed.
Holiday Program Cancellation Policy
If you have paid online and can no longer attend the holiday program, please let us know 24 hours before and we will refund you.